When I was looking for new ink cartridges last night, I found the website INKredible.co.uk and they had a really good price against a very promising looking set of replacement cartridges. Unfortunately, when I got to the checkout stage, my SSL-Blacklist Extension in Firefox warned me about a connection based on md5 which is not deemed secure any more. I dropped them a ticket explaining the situation and within less than 24 hours they had re-issued their certificate and notified me of the changes. Since I had been unwilling to spend more money on a similar product somewhere else, I promptly went and bought the set of cartridges I had had in mind before. I love good customer service, I am sure we all do, and so I thought I put this little praise out there. Maybe it will help other people make a more informed decision, who knows.